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Member Service Representative
Commonwealth Care Alliance
-
Boston, MA
Be a resource for CCAs members by providing accurate and timely responses to their benefit and health plan questions. Respond and effectively triage member phone calls to accurately route to appropriate area. Work with care management team to address the needs of members, caregivers and other CCA constituents. Conduct all follow up activities in a timely and accurate mann
Email Job
Posted 17 days ago
Healthcare Data Analyst (Consumer Experience)
Commonwealth Care Alliance
-
Boston, MA
Ensures CXM's data management activities are fully compliant with all regulatory requirements Other duties as assigned What We're Looking For Education Required BA/BS in a related field Education Desired BA/BS in a related field with strong emphasis in data analysis. Experience Required A minimum of 3 5 years of relevant work experience (i.e., data analytics informatics,
Email Job
Posted 17 days ago
Intern, Growth & Implementation
Commonwealth Care Alliance
-
Boston, MA
Why This Role is Important to Us Commonwealth Care Alliance (CCA) is thrilled once again to host its Summer Internship Program for clinical and non clinical departments!The Internship Program is open to undergraduate and graduate students from across the country. CCA Internships are a valuable way for students to obtain real world experience, gain exposure to a specific f
Email Job
Posted 17 days ago
Director, Regional Family Emergency Shelters (MetroWest & Lowell, Massachusetts)
Commonwealth Care Alliance
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Boston, MA
Why This Role is Important to Us CCA partners with the Commonwealth of Massachusetts to provide supportive temporary emergency shelter to families under the Executive Office of Housing and Livable Communities' Emergency Assistance program. Our shelter program is part of the Commonwealth's response to a rapidly growing number of unhoused families, including thousands of fa
Email Job
Posted 17 days ago
Health and Wellness Registered Nurse (RN) (20 Hours) - Charlestown
Commonwealth Care Alliance
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Boston, MA
Why This Role is Important to Us The Community Nurse, reporting to a Clinical Manager, works with residents in designated housing properties and provides residents with health education and coaching focused on self care management, wellness, and care coordination. The residents can be members of any health plan. The Community Nurse will use their clinical skills, educatio
Email Job
Posted 18 days ago
Sr Director Internal Audit
Commonwealth Care Alliance
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Boston, MA
Why This Role is Important to Us The Sr. Director of Internal Audit position is a key member of the Commonwealth Care Alliance's Internal Audit team responsible for the successful completion of external regulatory compliance audits including, external regulatory compliance audits. The position advises the Audit and Compliance leadership on key risks, provides directions t
Email Job
Posted 18 days ago
Clinical Director - Hospital to Home - Springfield
Commonwealth Care Alliance
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Boston, MA
Why This Role is Important to Us The Clinical Director, Hospital to Home, is responsible for leading CCA's engagement with acute care hospitals and developing strategies and partnerships to support CCA members through transitions across care settings. The position provides supervision and leadership to a team of facility based providers (medical and behavioral health) as
Email Job
Posted 22 days ago
Hybrid - Program Analyst for Health home
Commonwealth Care Alliance
-
Boston, MA
Why This Role is Important to Us The Program Analyst is responsible for performance evaluation and improvement efforts and leads a variety of administrative tasks supporting day to day program operations and development. The Analyst will manage performance reporting for all eight Health Home provider entities and will lead performance improvement planning when needed. Thi
Email Job
Posted 22 days ago
VP, Customer Service & Consumer Experience Operations
Commonwealth Care Alliance
-
Boston, MA
Member Contact Center Provider Contact Center Contact Center Training and Quality Member Communications Consumer Experience Operational functions Corporate Ombudsman and Service Recovery Programs Enterprise wide Project Leadership (ad hoc) Working Conditions Standard office conditions. What We're Looking For Education Required Bachelor's Degree or equivalent experience Ed
Email Job
Posted 23 days ago
Health Law Intern
Commonwealth Care Alliance
-
Boston, MA
Why This Role is Important to Us Commonwealth Care Alliance (CCA) is thrilled once again to host its Summer Internship Program for clinical and non clinical departments this year! The Internship Program is open to undergraduate and graduate students from across the country. CCA Internships are a valuable way for students to obtain real world experience, gain exposure to a
Email Job
Posted 23 days ago
Engagement Center Operations Intern
Commonwealth Care Alliance
-
Boston, MA
Why This Role is Important to Us Commonwealth Care Alliance (CCA) is thrilled once again to host its Summer Internship Program for clinical and non clinical departments!The Internship Program is open to undergraduate and graduate students from across the country. CCA Internships are a valuable way for students to obtain real world experience, gain exposure to a specific f
Email Job
Posted 24 days ago
SVP, Internal Audit & Enterprise Risk Management - (Remote)
Commonwealth Care Alliance
-
Boston, MA
Why This Role is Important to Us The Senior Vice President, Internal Audit & Enterprise Risk Management (Remote) will lead the company's Internal Audit Program and activities as well as the organization's Enterprise Risk Management (ERM) Program and activities. The Internal Audit Program will employ a risk based approach in focusing audit resources on the highest risks wh
Email Job
Posted 25 days ago
Marketing Data Manager
Commonwealth Care Alliance
-
Boston, MA
Why This Role is Important to Us We are seeking a highly skilled and data driven Marketing Data Manager to join our Marketing Department. This new role will be integral to the success of our health plan's marketing initiatives. As a Marketing Data Manager, you will be responsible for managing and analyzing marketing data to drive decision making and optimize marketing str
Email Job
Posted 26 days ago
Urgent Care Improvement and Innovation Intern
Commonwealth Care Alliance
-
Boston, MA
Why This Role is Important to Us Commonwealth Care Alliance (CCA) is thrilled once again to host its Summer Internship Program for clinical and non clinical departments!The Internship Program is open to undergraduate and graduate students from across the country. CCA Internships are a valuable way for students to obtain real world experience, gain exposure to a specific f
Email Job
Posted 26 days ago
Provider Partnerships & Performance Intern
Commonwealth Care Alliance
-
Boston, MA
Why This Role is Important to Us Commonwealth Care Alliance (CCA) is thrilled once again to host its Summer Internship Program for clinical and non clinical departments!The Internship Program is open to undergraduate and graduate students from across the country. CCA Internships are a valuable way for students to obtain real world experience, gain exposure to a specific f
Email Job
Posted 26 days ago
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