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Network Administrator
Neenah, WI
Job Description
The purpose of this position is to design, administer, and support City computer networks and data center systems; work with user departments to configure and troubleshoot software and hardware; troubleshoot network problems for data, voice, and video communications. The work is performed under the direction of the Information Systems Director.
- Installs, configures, and administers servers including web, database and other department applications running on Linux and Windows platforms.
- Installs, configures, and administers datacenter hardware, including physical and virtual servers, storage, rack systems, power and cooling, backup systems, etc.
- Installs, configures, and administers network infrastructure devices, software, and peripheral equipment. Monitors network activity and performance and performs necessary maintenance to ensure reliability and efficiency.
- Designs and maintains IP network layout. Maintains internet connectivity and assists with planning and implementing network buildouts.
- Installs, tests and troubleshoots problems with communications protocols such as Ethernets, Fiber Optics, Wireless and others. Occasionally installs network cabling.
- Installs, configures, and administers network IoT devices, such as security cameras, door controllers, UPSes, etc.
- Installs, configures, and administers the City's Citrix virtual desktop solution to provide end-user compute.
- Installs, configures, and administers the City's VoIP telephone system, and manages mobile devices.
- Monitors and configures network infrastructure devices, servers, workstations, mobile devices and software to ensure network security compliance. Includes applying patches and updates as needed.
- Administers and controls network security and access, assigns user ID codes, passwords, and privileges.
- Assists with analyzing department software and business processes and recommends technology to improve efficiency and productivity.
- Provides support to other departments within the City on technology related issues.
- Develops and maintains program scripts and code to enhance systems integration and efficiency.
- Writes network procedures and develops systems documentation. Trains users on software and procedures.
- Adheres to attendance policies and procedures and is available for after-hours support and upgrades as needed.
- Attends technical conferences and seminars to maintain knowledge of network software and hardware product developments.
- Bachelor's degree in Computer Science, Management Information Systems, or related field
- 2 years professional information systems experience
- Valid Driver's License
Knowledge/Skills/Abilities:
- Knowledge/experience with Microsoft Products including Windows Server, Desktop and Office systems
- Knowledge/experience with various Linux distributions and command line operation
- Knowledge/experience with VMWare and Citrix virtual environments
- Knowledge/experience configuring firewalls, wireless access points, switches, and IP networks
- Knowledge/experience with various scripting languages
- Knowledge of government specific technology solutions
- Knowledge of modern office equipment, practices, and procedures
- Knowledge of security guidelines and policies such as NIST, CISA, and CJIS
- Knowledge of basic mathematics
- Skill in compiling data, and documenting systems
- Skill in interpersonal relations
- Skill in oral and written communication
- Ability to organize and prioritize work
- Ability to work autonomously and as part of a team
The Director assigns work in terms of general instruction and spot-checks the end result to ensure departmental standards are met.
Guidelines:
Guidelines include Technology Best Practices, NIST and CISA Security standards or best practices along with and organization policies and procedures. These guidelines are open for interpretation and require the ability to interpret and apply such guidelines in various situations.
Complexity:
The work consists of related administrative and management duties. The need to troubleshoot, and resolve a variety of related situations contribute to the complexity of the position.
Personal Contacts:
Contacts are typically with Council, Department Heads, co-workers, other City personnel, vendors, citizens, and the general public.
Purpose of Contacts:
Contacts are typically to give or exchange information, to resolve problems, make and/or influence decisions, and to provide services.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- Ability to alternate between sitting and standing as needed.
- Ability to have close visual acuity to perform activity such as: preparing and analyzing data and figures; transcribing, viewing a computer terminal; extensive reading.
- Ability to operate standard office equipment and keyboards.
- Ability to lift and carry up to 30 pounds regularly and up to 50 pounds on occasion.
- Ability to climb a ladder and pull cabling for network installation.
- Ability to operate hand tools and specialty tools to assemble, install, and troubleshoot network and computer equipment.
- The work is performed primarily in an office with some work performed at remote workshop locations.
- Minimal exposure to loud noises or equipment.
- Moderate travel between office locations exists.
The City of Neenah is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions herein described. Since every duty connected with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in the job description sheet. AT ANY TIME, AN EMPLOYEE MAY BE ASKED TO ASSIST ANOTHER DEPARTMENT WHERE NEEDED AND IN PERIODS OF DOWN TIME.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Salary and Benefits
Depends on Qualifications
Required Education
Bachelor's Degree
Required Experience
2+ years
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