JOB PURPOSE:

Design, enhance, and maintain all aspects of the Midco Business Network.

KEY FUNCTIONS:

• Engineer and design the Business Network to meet customer demand.
• Identify and leads technical projects, upgrades, and deployments.
• Support, maintain and upgrade existing Business Network. Install new hardware to stay ahead of customer demand.
• Develop test plans to facilitate vendor selection for new Business product offerings.
• Develop MOPs and tools to ease the deployment of new service orders and network configurations.
• Evaluate new vendor hardware and software.
• Work on customer trouble tickets and resolve outages on the Business Network.
• Work with vendors for design, installation, configuration, and troubleshooting.
• Participate in an on-call rotation.
• Mentor intra/inter-departmental peers as subject matter expert.
• Use knowledge and analytics to improve the Business network and processes.
• Possess project management skills.
• Cisco hardware architecture and software knowledge.
• Knowledge on packet capture setup and analysis.
• Demonstrated strategic knowledge of MEF Standards.
• Demonstrated strategic knowledge of network protocols and technologies including TCP/IP, OSI Model, IPv4, IPv6, SIP, IP Video, ACL's, Spanning Tree, MP-BGP, OSPF, EIGRP, IS-IS, MPLS, MPLS-TE, L2VPN, L3VPN, H-QoS, Segment Routing, SD-WAN and transport technologies.
• Demonstrated strategic knowledge of network monitoring and management tools including, SolarWinds, AKIPS, WAE, NSO, NETCONF, YANG, syslog and telemetry.
• Create efficiencies through scripting such as Bash, Python and Ansible.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:

• Train Technology Group personnel and other group members as necessary.
• Mentor new hires and existing staff as required.
• Effectively communicate with other departments to handle any escalating issues in a timely manner.
• Compile timely, comprehensive, and accurate reports as requested.
• Function as an effective team member while supporting the efforts and concepts of other departments.
• Support the mission, vision, and values of Midco.
• Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
• Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
• Possess strong problem solving and decision making skills while using good judgment.
• Multi-task and change from one task to another without loss of efficiency or composure.
• Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers and management.
• Identify opportunities for improvement while creating and implementing viable solutions
• Actively follow Midco policies and procedures.
• Perform other duties as assigned.

EXPERIENCE AND EDUCATION:

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and/or carry loads of up to 70 lbs.
• The noise level in the work environment is moderate.
• While performing the duties of this job, the employee occasionally works near moving mechanical parts. The Employee must be able to work in an outdoor environment year around in all weather conditions. The Employee is occasionally exposed to risk of electrical shock, radiation, and vibration.
• Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.

ABOUT MIDCO:

Midco:

• Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
• Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
• Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:

• Free Midco internet & TV
• Great opportunities to get involved in volunteerism
• Generous 401(k) match and paid time away from work programs
• And many more

Visit to learn about employment opportunities and apply today.

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to .